1. Charges are reviewed each business year and may vary depending on the location of the assessment or therapy session.
  2. Petrol will be charged at 45p/mile from the Therapists’ base. Mileage will be calculated using Google Maps and you will be charged for a return journey.
  3. Payment is requested via invoice at the end of a block of Therapy or Initial Assessment and payment must be received within 14 days. This can be paid via cheque, cash, bank transfer or using the online payment form. Payment will also be accepted at the time of treatment, if preferred.
  4. Cancellation must be made 24 hours before the appointment. If this notice is not given, you will be charged in full for the session planned.
  5. Personal information is stored in accordance of the Data Protection Act 1998.
  6. Relevant information will be shared with other actively involved professionals but not passed on to other third parties. If total confidentiality is desired, the therapist must be informed in writing.
  7. If treatment is being funded by an insurance company then payment is received from the client (as per item 3), and they are then responsible for reclaiming the costs via the insurance company.
  8. The therapist works in accordance with professional guidelines from the Royal College of Speech and Language Therapists. As such, the therapist is requested to offer appropriate therapy, and cease treatment if it is unnecessary.